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Other information service activities n.e.c. · London

Trustpilot

Trustpilot Ltd

Loss-makingTurnover up 25%Staff up 26%ActiveLatest figures: 2024Company only13 years on the register

Private limited company registered in London, classed under “Other information service activities n.e.c.”.

Headline figures

FY to Dec 2024 · Company only

Turnover

For subscribers

Profit after tax

−£6.99m

Net assets

For subscribers

Cash

For subscribers

Employees

For subscribers

Retained reserves

For subscribers

What the numbers say

4 findings from the figures, in plain English

Written by rules from the figures on this page. Not a forecast or a credit opinion.

History

Pro
£20202021202220232024
Profit after tax−£6.99m
Turnover
Net assets
Cash
Employees
Retained reserves

Every figure for all 5 years

“—” means we did not find the figure in a source; it is never filled with an estimate.

Balance sheet and ratios

From the filed balance sheets · £

Balance sheet2021202220232024
Current assets
of which debtors
of which cash
Creditors due within a year
Net current assets
Net assets
Ratios
Profit marginProfit after tax as a share of turnover
Return on equityProfit after tax as a share of net assets
Current ratioCurrent assets for every £1 owed within a year
Cash ratioCash for every £1 owed within a year
Creditors to assetsEverything owed to creditors as a share of fixed plus current assets
Turnover per employeeTurnover divided by average staff
Debtor daysDays of turnover owed by customers at the year end

6 balance-sheet lines and 7 ratios, every year

A ratio appears only for years where every line it needs was filed. Lines are as tagged in the accounts; nothing is added up or estimated.

Timeline

Checked 2026-10-22

  1. Charges
    Registration of charge 085956230007, created on 1 July 2026
  2. Accounts
    Full accounts made up to 31 December 2024
  3. Accounts
    Full accounts made up to 31 December 2023
  4. Charges
    Registration of charge 085956230006, created on 10 September 2024
  5. Directors
    Termination of appointment of Carolyn Hay as a secretary on 13 June 2024
  6. Directors
    Appointment of Mrs Anne Margaret Mcsherry as a secretary on 13 June 2024
  7. Directors
    Termination of appointment of Peter Holten Mühlmann as a director on 5 June 2024
  8. Directors
    Appointment of Mr Adrian Peter Blair as a director on 5 June 2024
  9. Charges
    Registration of charge 085956230005, created on 30 October 2023
  10. Accounts
    Full accounts made up to 31 December 2022
  11. Accounts
    Full accounts made up to 31 December 2021
  12. Accounts
    Full accounts made up to 31 December 2020
  13. 26 earlier
    1. Charges
      Satisfaction of charge 085956230001 in full
    2. Charges
      Satisfaction of charge 085956230002 in full
    3. Charges
      Satisfaction of charge 085956230003 in full
    4. Charges
      Registration of charge 085956230004, created on 26 April 2021
    5. Ownership
      Notification of Trustpilot Group Plc as a person with significant control on 26 March 2021
    6. Ownership
      Withdrawal of a person with significant control statement on 15 April 2021
    7. Address
      Registered office address changed from Minster Building 3 Minster Court 5th Floor London EC3R 7DD England to 5th Floor, the Minster Building 21 Mincing Lane London EC3R 7AG on 8…
    8. Address
      Registered office address changed from 1 st Martin's Le Grand 7th Floor London EC1A 4NP United Kingdom to Minster Building 3 Minster Court 5th Floor London EC3R 7DD on 9 Novembe…
    9. Accounts
      Full accounts made up to 31 December 2019
    10. Charges
      Registration of charge 085956230003, created on 20 September 2019
    11. Directors
      Termination of appointment of Kasper Asborn Heine as a director on 25 August 2019
    12. Directors
      Termination of appointment of Kasper Asborn Heine as a secretary on 25 August 2019
    13. Directors
      Appointment of Mrs Carolyn Hay as a secretary on 26 August 2019
    14. Accounts
      Full accounts made up to 31 December 2018
    15. Charges
      Registration of charge 085956230002, created on 11 February 2019
    16. Accounts
      Accounts for a small company made up to 31 December 2017
    17. Directors
      Appointment of Kasper Asborn Heine as a director on 1 September 2017
    18. Charges
      Registration of charge 085956230001, created on 1 September 2017
    19. Ownership
      Notification of a person with significant control statement
    20. Ownership
      Withdrawal of a person with significant control statement on 29 August 2017
    21. Accounts
      Accounts for a small company made up to 31 December 2016
    22. Address
      Registered office address changed from 12 New Fetter Lane London EC4A 1JP United Kingdom to 1 st Martin's Le Grand 7th Floor London EC1A 4NP on 6 March 2017
    23. Address
      Registered office address changed from 90 Fetter Lane London EC4A 1EQ to 12 New Fetter Lane London EC4A 1JP on 9 September 2016
    24. Accounts
      Accounts for a small company made up to 31 December 2015
    25. Directors
      Termination of appointment of Ulrik Hjorth as a secretary on 30 September 2015
    26. Directors
      Appointment of Mr Kasper Asborn Heine as a secretary on 30 September 2015

From the Companies House filing history. Routine confirmation statements are left out, and a run of the same filing is shown once.

Questions people ask

›What does Trustpilot do?

Private limited company registered in London, classed under “Other information service activities n.e.c.”.

›How much turnover does Trustpilot make?

Answered in the full report

›Is Trustpilot profitable?

No: it made a loss after tax of £6.99m in the year to 31 December 2024, its latest filed accounts.

›How many people work at Trustpilot?

Answered in the full report

›Who runs and owns Trustpilot?

Its directors are Anne Margaret McSherry, Adrian Peter Blair. Its owners are shown to subscribers.

›Where is Trustpilot based?

Its registered office is 5th Floor, The Minster Building, 21 Mincing Lane, London, EC3R 7AG, in London.

›When was Trustpilot founded?

Trustpilot Ltd was incorporated on 3 July 2013.

›Is Trustpilot still trading?

The register lists Trustpilot Ltd as active.

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